This morning, I opened an envelope at work and found something totally unexpected: a thank you note from the family we collected for during the unnamed university’s anti-hunger project. We have not had any contact with the families and worked with the understanding that our efforts helped people we won’t know, but here was an adorable drawing in the hand of a tiny artist of five snowmen with initials of family members. My icy heart melted. Later, because I am a conniving thinkerizer, I cornered the head of the libraries and told her all about it in heart-rending detail until I was sure she would never allow anyone to cancel the project.